CRM Advisor in Airline Business – Portuguese speaker

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About our company

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients. Want to know more? Check our website: http://www.bluelinkservices.cz or Whatsapp us on +420 720 955 678, we are ready to answer all your questions!

Job description

- communicating with passengers via phone, e-mail and social media
- using English and Portoguese language on a daily basis
- providing information to Transavia passengers (booking, flight status, compensations etc.)

Job Requirements

We are looking for someone who:

- thinks that working in customer service is a mission, not a regular job
- sees challenge in any difficult situation
- is not afraid to do the little extra to make every customer satisfied
- has an advanced level of Portuguese and English
- and ... loves to talk!

Benefits

- Full training program
- Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets
- 23 paid days off
- Everyday communication with native speakers
- Multicultural environment
- Modern and friendly working environment
- Offices located in the center of Prague

Location

Prague

Contact person

Jana Rakosova