Customer Service Consultant with German for Air France/Transavia
About our company
Then don't hesitate and join us in Prague!
BlueLink International CZ is a multicultural customer service center belonging to Air France/KLM Group. We provide support regarding booking of flight tickets, loyalty program, compensations, luggage claims and other customer services to airline clients. We are friendly, multicultural and happy to work together! Come and see :)
Want to know more? Check our website: http://www.bluelinkservices.cz or Whatsapp us on +420 720 955 678, we are ready to answer all your questions!
What are you going to do?
• Complex care our airline clients (Air France, KLM, Delta airlines, Transavia)
• Communication with passengers via phone or e-mail in English and German language
• Providing support regarding baggage claims and baggage tracing, creating flight bookings, changing existing reservations, providing support regarding online check-in etc.
• Use of reservation software (Oscar / Amadeus…)
• Strong communication skills
• Customer oriented attitude
• Empathy and Stress resistance
• Experience from a call center or a tourism background is an advantage but also fresh graduates are welcome
• Other European languages of advantage
• Discounted flight tickets, free language courses, fitness and swimming pool, meal vouchers
• 23 paid days off
• Possibility of career growth
• Multicultural environment
• Modern and friendly working environment - we won the prize of the best offices in the Czech rep. for 2016!
• Offices located in the very center of Prague