VIP Customer Advisor for airlines (knowledge of Amadeus/Oscar needed)

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About our company

BlueLink International CZ is an Air France international SSC based in Prague: 500 employees, 50 nationalities and a business that is constantly growing.
Our employees’ daily challenge is to satisfy customers with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B to B activities, social media and more.

Job description

What are you going to do?

• Work for Air France, Delta Airlines and KLM customers
• Deliver top quality service for VIP passengers
• Book flight tickets according to the internal airline procedures
• Provide full customer support (Booking - Flying Blue – Luggage – Claims)
• Handle passengers requests both by phone and email

Job Requirements

What do we expect?

• Excellent level of English Language
• Excellent level of French language
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality and responsibility
• Solid knowledge of Amadeus / Oscar
• Flexibility: service is provided 24/7

Please note that only candidates who are already in possession of a legal status

To work in the Czech Republic will be considered. We do not provide sponsorship

To obtain a work permit or visa.

European citizens are legally able to work in the Czech Republic without any additional

Documents.

Benefits

And for that we offer:

• Extensive training
• Discounted flight tickets, language courses, gym, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square

Start date

2nd May 2017 or upon agreement
If you are interested in this position, please send us your structured CV in English language. Thank you.

We would like to thank you in advance for your application. Please note that all submissions will be assessed, however only suitable candidates will be contacted regarding this opportunity.

Note: By reacting on this vacancy I agree that company BlueLink International CZ s.r.o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s.r.o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.

Location

Prague

Contact person

HR department