VIP Customer Advisor for airlines (knowledge of Amadeus/Oscar needed)
About our company
Our employees’ daily challenge is to satisfy customers with requests regarding: after flight claims, loyalty programs, booking of flight tickets, B to B activities, social media and more.
• Work for Air France, Delta Airlines and KLM customers
• Deliver top quality service for VIP passengers
• Book flight tickets according to the internal airline procedures
• Provide full customer support (Booking - Flying Blue – Luggage – Claims)
• Handle passengers requests both by phone and email
What do we expect?
• Excellent level of English Language
• Excellent level of French language
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality and responsibility
• Solid knowledge of Amadeus / Oscar
• Flexibility: service is provided 24/7
Please note that only candidates who are already in possession of a legal status
To work in the Czech Republic will be considered. We do not provide sponsorship
To obtain a work permit or visa.
European citizens are legally able to work in the Czech Republic without any additional
• Extensive training
• Discounted flight tickets, language courses, gym, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square
If you are interested in this position, please send us your structured CV in English language. Thank you.
We would like to thank you in advance for your application. Please note that all submissions will be assessed, however only suitable candidates will be contacted regarding this opportunity.
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